RETURNS

We offer a 30-day return window from the date you receive your order. To be eligible for a return, items must be:

• In their original, unused condition
• In original packaging with all tags attached
• Accompanied by proof of purchase or order confirmation

To initiate a return, contact us at hello@beitandco.com before sending anything back. We will review your request and, if approved, provide you with return instructions and a return shipping label.

Please note: Items returned without prior authorization will not be accepted.

DAMAGES & INCORRECT ITEMS

We take great care in packaging every order. However, if you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos and your order details. We will resolve the issue promptly, at no additional cost to you.

NON-RETURNABLE ITEMS

The following items are not eligible for return:

• Custom or personalized orders
• Items purchased on sale or marked as final sale
• Gift cards

If you are unsure whether your item qualifies for a return, please reach out before initiating a request.

EXCHANGES

We do not process direct exchanges. If you'd like a different item, please return your original purchase (subject to the conditions above) and place a new order once your return is accepted.

REFUNDS

Once we receive and inspect your returned item, we will notify you of the outcome within 2 business days.

If your return is approved:

• A refund will be issued to your original payment method
• Processing typically takes up to 10 business days, depending on your bank or card provider
• If 15 business days have passed since your refund was approved and you have not received it, please contact us at hello@beitandco.com

CONTACT US

For all return, exchange, or refund inquiries:

Beit & Co. 📧 hello@beitandco.com 📱 ‎+961 79 409 899 🌐 beitandco.com