FAQ
Orders & Products
How do I place an order?
Simply browse our collections, add your favourite pieces to the cart, and check out. You'll receive a confirmation by email or WhatsApp once your order is placed.
Are your products authentic?
Always. Every piece in our collection is sourced from trusted brands like Wilmax England and Face Cutlery Portugal. We curate quality you can feel in your hands.
Do you restock sold-out items?
Many of our pieces return, though some are limited. If something you love is out of stock, message us on WhatsApp and we'll let you know when it's back.
Can I see a product before buying?
Each product page includes detailed photos and descriptions. If you'd like more detail on a specific piece, reach out on WhatsApp, we're happy to share more.
Shipping & Delivery
Where do you deliver?
We deliver across all of Lebanon, right to your door.
How long does delivery take?
Orders are typically delivered within 3 business days.
How much does delivery cost?
Delivery is free over $100 / a flat rate of $5. The exact cost is shown at checkout before you confirm.
How is my order packaged?
Every order is wrapped with care, so your pieces arrive safe and ready to enjoy, or to gift.
Payment
What payment methods do you accept?
We accept cash on delivery / card / POS on deliver
Is cash on delivery available?
Yes, pay when your order arrives.
What currency are prices in?
Prices are listed in USD
Gifting
Do you offer gift wrapping?
Yes, let us know at checkout or on WhatsApp and we'll wrap your gift beautifully.
Can I send an order directly to someone else?
Of course. Just enter their delivery details at checkout, perfect for celebrations and milestones.
Contact & Support
How can I reach you?
Email us at hello@beitandco.com or message us on WhatsApp at ā+961 79 409 899. We love hearing from you.
What are your response hours?
We typically reply within 1 hours during official working days.
