Privacy policy
OVERVIEW
Beit & Co. operates this online store to provide you with a curated shopping experience (the "Services"). This Privacy Policy explains how we collect, use, and share your personal information when you visit our store, make a purchase, or communicate with us.
By using our Services, you acknowledge that you have read and understood this Privacy Policy. Where there is a conflict between this Policy and our Terms of Service, this Privacy Policy takes precedence with respect to the handling of your personal information.
INFORMATION WE COLLECT
We collect personal information that identifies or can reasonably be linked to you. This may include:
- Contact details — name, phone number, email address, billing and shipping address
- Payment information — card details, transaction records, and payment confirmation
- Account information — username, password, preferences, and settings
- Transaction history — items viewed, added to cart, wishlisted, purchased, or returned
- Communications — messages and inquiries you send us
- Device & technical data — IP address, browser type, device identifiers, and network information
- Usage data — how you navigate and interact with our Services
HOW WE COLLECT YOUR INFORMATION
We collect personal information through the following sources:
- Directly from you — when you create an account, place an order, or contact us
- Automatically — through cookies and similar tracking technologies as you browse our store
- From service providers — partners who assist us with payments, analytics, or fulfillment
- From third parties — business or marketing partners, where applicable
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfill orders — including payments, shipping, returns, and exchanges
- Manage your account — maintaining preferences, order history, and communication records
- Personalize your experience — recommending products and tailoring content to your interests
- Marketing & promotions — sending relevant offers by email or other channels (you may opt out at any time)
- Security & fraud prevention — detecting suspicious activity and protecting your account
- Customer support — responding to your inquiries and resolving issues
- Legal compliance — meeting our legal obligations and enforcing our policies
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share it with third parties only in the following circumstances:
- Service providers — including payment processors, logistics partners, IT services, and cloud storage providers acting on our behalf
- Marketing partners — to deliver relevant advertising, in accordance with their own privacy policies
- At your direction — such as when connecting social media accounts or requesting third-party integrations
- Corporate transactions — in connection with a merger, acquisition, or restructuring
- Legal requirements — when required by law, court order, or to protect our rights and users
SHOPIFY & DATA PROCESSING
Our store is hosted on Shopify, which processes certain personal data to operate and improve the Services. Data you submit may be shared with Shopify and transferred to servers outside your country of residence.
Shopify may also use data from your interactions with our store, alongside data from other merchants, to provide enhanced platform features. In such cases, Shopify acts as the data controller for those specific processes.
To learn more about Shopify's data practices or to exercise your rights in relation to Shopify-processed data, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
THIRD-PARTY LINKS
Our Services may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any third-party sites you visit. Links on our store do not imply endorsement of those platforms.
CHILDREN'S PRIVACY
Our Services are not directed at children under the age of majority. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us and we will promptly delete it.
DATA SECURITY & RETENTION
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We advise against sharing sensitive information through unsecured channels.
We retain your personal information for as long as necessary to provide the Services, maintain your account, comply with legal obligations, and resolve any disputes.
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Delete your personal information from our records
- Correct inaccurate or outdated information
- Receive a copy of your data in a portable format
- Opt out of marketing communications at any time via the unsubscribe link in our emails
To exercise any of these rights, contact us at the details below. We may verify your identity before processing your request and will respond in accordance with applicable law. You may also designate an authorized agent to submit requests on your behalf.
COMPLAINTS
If you have concerns about how we handle your personal information, please contact us directly. You may also have the right to lodge a complaint with your local data protection authority.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to and processed in countries outside of Lebanon. Where such transfers occur, we take appropriate steps to ensure your data is handled in accordance with applicable privacy standards.
UPDATES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy regularly.
CONTACT US
For any privacy-related questions or to exercise your rights:
Beit & Co. 📧 hello@beitandco.com 📱 +961 79 409 899 🌐 beitandco.com